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DEAR CUSTOMERS,


HAPPY BEGINNINGS  


Engineering Construction and Architectural design consulting is our family business. We felt some inconvenient to travel, even we have a car or hiring car. We found that these inconveniences overcome by call taxi service. But the convenience of call taxi services were in major cities only. We wished that the same would be reached in other areas and wished to provide all travel related facilities in their own place. That wishes created the SAFE TRACK call taxi service.

24X7 SERVICES


Even we have a car, the family member who knows driving should go, even the person need not to go there and also that person lose their day. If any emergency situation if the person is not there in that spot. It will be so inconvenient. To avoid the inconvenience we are providing 24X7 hours service.

You may call at any time to our call centre 92 82 20 20 20.

MINIMUM HOUR’S PACKAGES


For just 2 or 3 hours journey, if we hired car or an acting driver, Day rent and driver bata makes our travel costlier. To avoid these we are giving minimum hours packages and minimum Kilometer packages.

TRANSPARENT TARIFF DETAIL


Suppose we hired taxi, day rental or night rental, fixed charges, bata and etc hurting us. And we don’t know the rate they asked is correct or wrong.  To avoid these, we are giving our transparent tariff detail. It has all detailed rate ie, distance wise, hours wise and vehicle wise. That’s getting your faith.

QUICK ALTERNATE SERVICE


To avoid the time delay due to breakdown we are giving alternate service from nearest area. We have taxies in Ramnad, Paramakudi, Manamadurai , karaikudi, sivagangai, sivakasi, srivilliputhur and Madurai.


GOOD DRIVER & CONDITIONED VEHICLE

 

As we are inspecting all vehicles in track periodically and encouraging good drivers by giving rewards and apply penalty if not proper. We have instructed and Trained drivers.  Conduct meeting in regular interval to avoid the miscommunication among team. We are giving good business and Taxi owners are supporting us by giving Good driver & conditioned vehicle. We are giving periodical reminder to taxi owners to update all, regarding vehicle maintenance and FC and all documents.

FEEDBACK & COMPLAINTS


If any trouble, we correct that next. Often we are getting feedback by our separate team from customers about their travel experience.


Herewith we have given feedback and complaint numbers (9585522000 and 9943955000). Please complaint if be any trouble. It will help us to improve our services.


Over all we care to make your track safe and easy.

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